Refund and cancellation policy

Version of 28 October 2026 · applies to the Pro plan at ฿199/month or ฿1,990/year (Thai baht, all included). If this translation differs from the Thai version, the Thai version prevails.

Full refund within 7 days

If you subscribe to Pro for the first time and are not happy, you can ask for a full refund within 7 days of payment, no reason needed.

1. E-mail support@mcmjournal.com from the address you signed up with, subject "Refund".
2. We confirm within 3 business days and refund to the original payment method (card, or the account used for PromptPay).
3. How long the money takes to arrive depends on your bank or card issuer, usually 7–14 business days.

After a refund your account returns to the free plan; your data stays.

After 7 days, and renewals

• Pro is prepaid one period at a time (1 month or 1 year) and never renews or charges automatically, so there is nothing to cancel. When it ends, the account returns to the free plan.
• Buy more at any time in Settings → Plan; it adds to the remaining time.
• A period bought after the first 7 days of your first purchase is not refunded pro rata, except in the cases below.
• AI add-on packs (10 reviews ฿49 / 30 reviews ฿129) never expire. Unused credits can be refunded within 7 days of purchase; used credits are not refunded.

When we always refund

• You were charged twice for the same purchase.
• The service was unavailable for more than 3 days in a row through our fault (pro rata for those days).
• We shut the service down (pro rata for the rest of the period).

Your data

Cancelling or getting a refund never deletes your data. Export everything at any time in Settings → Export all data, and delete your account yourself whenever you like.

Contact

Sergeant Piphutpong Litaphun (provider of MCM Journal) · support@mcmjournal.com

Payments through Omise (Opn Payments) by PromptPay (credit/debit cards once offered); we never store your card number. See also the terms of use.